1Password won’t accept my payment

Hi! I’ve completed the process of transferring all my passwords over to 1password. I’m loving 1password from the start, as a developer myself they did such an amazing job on the usability part that it’s a no brainer to use. I even managed to convince my non tech girlfriend to use it and she does! Now the tedious and bad part: I’ve been trying to subscribe to 1password for over 12 days now and my card keeps getting “declined”. I contacted support explained them the issue and they told me its my card and I need to verify with my bank. So I did and the bank is telling me the transaction is getting declined because they are not properly validating the CVC number on their end. Fast forward a bit and I’m in contact with 1password support again. They ensure me nothing is wrong on their end yet I’m showing them proof that there is. I’m lost here because in about 2 days I’m getting locked out of my account and I need it for work. As a potential customer I’m at the end of what I can do and this whole deal has been a very frustrating experience. So please 1password (if any of you reads this) help me out, because you are making it really difficult for me to spend my money.
Story Published at: May 24, 2023 at 01:53PM