Until 2019, I used uber everytime I traveled abroad. Then one day, suddenly I login and it logs me out, says my account is blocked. There was no way for me to reach support or figure out why. We’ve been using my wife’s account since then. I’m just account to travel again, for the first time since 2019, and tried to login to uber, still blocked. I fill the support form, and get an email saying they won’t send my request to a support rep until I verify my email. So I click the link and verify. One day later I get an email from a rep saying “I’m contacting them from my second uber account”. I had no idea you could have 2 accounts with same email. And if that is the case, it’s clearly an accident and I have no idea which account they refer to. And they won’t help, no way to reach a human. I don’t get how a ride hailing company thinks is’t cool to behave like a bank. Any tips on how I can resolve this?
Story Published at: December 19, 2022 at 01:40PM
Story Published at: December 19, 2022 at 01:40PM